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How does Business Process Management Software Improve Collaboration across Teams? 

April 22, 2024 / Automation, Evaluation, iLeap, Low-Code,

Whether it is to combat the rampant market changes that are prevalent in today’s industry, or the sheer degree of innovation needed to be competitive, cross-team collaborations are indispensable. The very requirement for conjoined efforts stems from the fact that often professionals are experts in a single domain while the need of the hour may be a hybrid operation.  

Take, for example, in-house app development for a Human Resource Management System (HRMS) or a Fintech solution. While the coders might be adept in app dev, their capabilities might not account for the requisite knowledge of HR compliance, or the financial markets to design a marketable app. On the other hand, a team consisting of domain experts and technically savvy professionals is likely to do both, gauge the market viability of the solution as well and build a robust solution. In recent years, Low-Code technology has enabled this form of collaboration, especially as native developers also can intervene in the app or process dev process. 

To materialize teamwork across departments, a single platform for company information and workflow management becomes pivotal. In that regard, Business Process Management  Softwarehave become a game-changer. BPM software serves as a digital workspace where employees can engage in discussions and contribute to the enhancement of workflows. 

In this blog, we will explore how BPM software, particularly Low-Code BPM can empower different teams to work harmoniously towards common goals. We will also look at how iLeap’s comprehensive Low-Code platform can help you implement a custom BPM as per your organizational needs, fostering smooth communication and joint efforts across business verticals. 

Business Process Management Software Facilitating Cross-Departmental Collaboration

Here are some of the pointers on BPM software that power effortless participation of different stakeholders across teams: 

Single Platform for Collaboration:  As different teams are tasked with distinct responsibilities, each department leverages different software, particularly catering to domain-specific problems.

However, as each workflow needs to be followed up with another in a seamless manner, fragmented operations mean that the input from the previous workflow needs to be manually transferred across systems, leading to errors. 

Therefore,as BPM become the sole touchpoint of workflows, planning work vis-à-vis other teams, transferring data, and tracking workflows in one’s projects becomes easy. Offering holistic visibility into the project’s progress and preventing data silos, business process management systems also enable stakeholders to share observations or suggest improvements on the go, thus minimizing iterations. 

User-Specific Visibility: Confidentiality is much needed for a compliant operation. Thus, while collaboration is essential, to ensure the integrity of the project limiting access to information may be relevant. At the same time, too much data can be overwhelming for certain stakeholders, holding them back from performing at their optimum capacity. To ensure compliance-friendly and efficient operations, it is important to ensure that one’s business process automation tool supports user-specific access to data. 

Alerts and Notifications: For the business process to run smoothly, key participants need to stay informed about any changes in business rules, client or internal feedback, or any instance when their intervention may be necessary. With every stakeholder on the same page, it becomes easy to ensure timely decision-making. Business process management tools can notify relevant employees on the project’s progress, changes, or any pending actions. 

Approval Systems: For swift progress of any project, quick approvals from managers and team leads become necessary. Equipped with built-in approval systems, BPM software streamlines workflow by altering decision-makers when their subordinates submit their work. On the other hand, the software also aids managers to remain on course with tasks they are accountable for. This is because users can track pending requests, provide feedback, and approve or reject changes at a single touchpoint. 

Centralized Document Repository: Inconsistent documents such as forms, templates, protocols, and compliance and project requirements can derail the progress of one’s project. Imagine this scenario: the client brief for an app feature has changed and only the backend team has the updated brief while the UX team is busy planning interfaces as per the previous brief. In this case, the company ends up suffering revenue leakage in terms of workforce cost for the number of hours the UX team has clocked working on the outdated brief. Moreover, in cases of compliance problems companies can further incur penalties. 

With its centralized library of documents, a BPM software resolves this challenge by making sure it is easy to upload documents so that the updated ones can be stored, accessed, and managed efficiently. 

Here are some of the pointers on BPM software that power effortless participation of different stakeholders across teams: 

Single Platform for Collaboration:  As different teams are tasked with distinct responsibilities, each department leverages different software, particularly catering to domain-specific problems.

However, as each workflow needs to be followed up with another in a seamless manner, fragmented operations mean that the input from the previous workflow needs to be manually transferred across systems, leading to errors. 

Therefore,as BPM become the sole touchpoint of workflows, planning work vis-à-vis other teams, transferring data, and tracking workflows in one’s projects becomes easy. Offering holistic visibility into the project’s progress and preventing data silos, business process management systems also enable stakeholders to share observations or suggest improvements on the go, thus minimizing iterations. 

User-Specific Visibility: Confidentiality is much needed for a compliant operation. Thus, while collaboration is essential, to ensure the integrity of the project limiting access to information may be relevant. At the same time, too much data can be overwhelming for certain stakeholders, holding them back from performing at their optimum capacity. To ensure compliance-friendly and efficient operations, it is important to ensure that one’s business process automation tool supports user-specific access to data. 

Alerts and Notifications: For the business process to run smoothly, key participants need to stay informed about any changes in business rules, client or internal feedback, or any instance when their intervention may be necessary. With every stakeholder on the same page, it becomes easy to ensure timely decision-making. Business process management tools can notify relevant employees on the project’s progress, changes, or any pending actions. 

Approval Systems: For swift progress of any project, quick approvals from managers and team leads become necessary. Equipped with built-in approval systems, BPM software streamlines workflow by altering decision-makers when their subordinates submit their work. On the other hand, the software also aids managers to remain on course with tasks they are accountable for. This is because users can track pending requests, provide feedback, and approve or reject changes at a single touchpoint. 

Centralized Document Repository: Inconsistent documents such as forms, templates, protocols, and compliance and project requirements can derail the progress of one’s project. Imagine this scenario: the client brief for an app feature has changed and only the backend team has the updated brief while the UX team is busy planning interfaces as per the previous brief. In this case, the company ends up suffering revenue leakage in terms of workforce cost for the number of hours the UX team has clocked working on the outdated brief. Moreover, in cases of compliance problems companies can further incur penalties. 

With its centralized library of documents, a BPM software resolves this challenge by making sure it is easy to upload documents so that the updated ones can be stored, accessed, and managed efficiently. 

Business Process Management Software

The Edge of Low-Code Business Process Management Software

While BPMs can boost collaboration between teams, the business workflows can change from project to project, company to company, and industry to industry. This means a one-size-fits-all approach to the implementation of a business process management system hardly serves any purpose. At the same time, when market regulations are altered, workflow efficiency can be hampered if the process management tool is not agile enough. Therefore, Low-Code BPMs have, over the years, become an important business tool. 

Apart from supporting quick addition or alteration of BPM features via reusable codes and Visual Development, Low-Code BPMs serve more purpose. As these Low-Code solutions can be quickly developed with minimum technical skills, the companies can reduce their IT dependence and save on IT costs. Moreover, domain experts can directly develop the solution they want with incremental support from IT professionals. Thus, with less focus on solving technical barriers, stakeholders are not required to veer away from their core job: actualizing the innovation. 

Among the host of Low-Code platforms in the market, iLeap is one of the sought-after ones. In the next section of the blog, let’s discover how iLeap helps companies implement a Low-Code BPM. 

Boosting Collaborations with iLeap’s Low-Code BPM

Enable seamless collaboration across teams with iLeap’s Low-Code BPM. Effortlessly build, automate, and optimize business processes with us. Be it bespoke electronic forms or quick adaptation to changing business rules, iLeap’s agile Business Process Management software are the definitive solutions for your competitive business. Our BPM solution which is the single source of truth in your companies will do far more than streamlining processes. We help your employees operate at top productivity with enhanced visibility on business workflows. 

Tap into the efficiency your business deserves with iLeap. Today!