Businesses operating in the Retail sector are constantly navigating fresh trends and tackling sky-rocketing customer expectations. iLeap offers retailers a robust platform to automate and optimize business operations on-the-go. Drive immaculate marketing campaigns, empower internal processing to match market expectation and steer ahead of competition by exceeding customer expectations using iLeaps digitization capabilities for Retail.
Put customer-centricity at the heart of your business goals. Deliver seamless omni-channel service experiences to help resolve customer queries. Maintain transparency across departments to help every person in your workforce – right from store front staff to contact-center executives view consistent consumer data to swiftly respond to issues thus helping maintain brand image and grow market share.
Streamline store-front and back-end activities. Empower your floor staff with relevant product information to help them offer quick options to consumers on the lookout for specific products. Get comprehensive views of multi-location P&L along-side complete automation of store finances. Track inventories in real-time, impact internal productivity and gain full-control of operations inside-out.
Digitize every touch-point in the customer journey with engaging and relevant experiences. Design, manage, optimize, track and effectively analyze marketing campaigns that stem out of collaborative effort of key stakeholders. Easily integrate with internal sales and marketing systems to get increased data visibility into current market stance. Transform your rewards system with automation and offer compelling promotions that deliver a strong consumer and market impact.
