If you are in Technology or Operations function in your organization, you would have probably heard of Business Process Management(BPM) Suites.
BPM software enables organizations to streamline, automate and optimize business processes. The inherent benefit is work automation, faster processing/ cycle time, reduced costs and unprecedented visibility across all business functions and processes.
BPM platforms have been here for a while. A product category which started as a simple work allocation, distribution and automation toolset has mightily transformed itself into a robust process management platform which touches all facets of enterprise growth and transformation.
Here is an infographic with overview which illustrates the 5 must-haves for a modern BPM platform.
Capabilities, Features and Modules
Capabilities dictate the type of applications and business solutions you can build with your BPM platform. The above infographic associates 40% weightage to the capabilities of your Business Process Management suite. But that’s not all, the real difference lies in the remaining 60% of intangible must-haves.
Ease of Use
The best way to evaluate this is to provide access to your Business and IT users. If they are able to create and use process-based applications with minimal training, that would be the real testimony for any BPM suite. You may want to request a free trial to experience iLeap.
Scalability
One would definitely not buy a BPM platform to process few transactions. Thus, it becomes imperative that you validate benchmark reports, reference studies or event test run the platform with your expected load and desired results.
Time to Market
Today, businesses are demanding new solutions in weeks and not months or years. Your process management platform should be able to deliver process based applications rapidly that too with your existing IT and Business resources.
Total Cost of Ownership
Low entry point for adoption of a new technology platform is a GIVEN. A modern BPM platform should be able to reduce development efforts, implementation timeline, infrastructure cost and resource cost consistently over a sustained period of time.
The above list emphasizes on the absolute must-haves, having said that there could be other factors which may be considered more important depending on your industry and business needs. Do share your thoughts, if you think there are other requisites which we should add to this list.
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