Accelerate IT adoption and gain true value from automation that transforms public sector services. Get a unified approach to managing agency operations, manpower, assets, logistics and compliance.
With digital reaching homes, it is imperative for businesses in the public sector to intelligently embrace technology. iLeap empowers public services agencies to build radical apps that cater to the service demands of citizens while optimizing available resources to provide facilities.
Providing prompt service requires being able to quickly assign personnel to tasks. Digitize even the most complex requests with comprehensive views of data and manpower. Drive effective decision making to enable the better service. Further, build custom apps to ease out recruitment and onboarding to maintain your pool of talent.
Single platform to view all your assets and track usage and maintenance information. Drive better use of resources and assets intelligently with data-backed insights via comprehensive, visual dashboards. Empower service agencies to drive better customer support with improved digitized operations and delivery of required assets when required.
Enable your field staff with real-time business data and customer service request information. Easily route workforce and manage complex task routing. Mobile apps help connect field staff to the business center in order to maintain SLAs and regulatory standards.
Manage and adapt to statutory and regulatory standards with ease and flexibility. Gain transparency into internal processes and data to enable timely submission of reports to authorities. Keep tab on quality and minimize errors in service while leveraging case management to tackle in-depth investigations – particularly useful in law enforcement agencies.